I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. However, that doesn't mean adapters won't arrive at some point. Slide the two parts of the hub's plug together until they click into place. Page 2 You can add and manage these easiest way to get help . Thanks for your howto posts! When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. No, you dont need to separate the bands if you would rather leave them synchronised. 20h31, 15-01-2019 Designed for use at room temperatures between. It only takes a few minutes. To find out how to use it, just click on the dropdown for your Hub. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. Security type Set the security level for your Hub's wireless connection -. Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 13-04-2021 BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. The hub will be locked to telephone line use only. 20h48, on Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Our software does everything that you need to forward a port. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. This will open the Hub Manager, Enter the admin password. As I said though, there isnt that option or Id have chosen it! on 08:50 AM. BT's Smart Hub 2 is its newest wireless router launched in 2018, which it claims will give you more powerful wi-fi than you'd get from any other major broadband provider. You'll find it in Hub Manager or the My BT app if you're on Smart Hub 2. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. BT support Smarthubs even though they are connected to Plusnet, so firmware updates are still automatically applied. When enabled, the Hub will lease IP addresses automatically when your devices connect. Only change it if you're having connection problems with your device. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! to only have 1 SSID. In the Protocol dropdown box, select the protocol type of the ports you are forwarding. However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. don't put in cupboards or, behind sofas) and don't block any vents with objects. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. The Home Hub 6 is another name for the BT Smart Hub. 07:25 AM, I see what you mean. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! I changed the setting to OFF and the issue was solved. A regular mistake made is to plug the DSL cable in before instructed. You can see it but I only see a yellow triangle. on As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? This way you can seamlessly swap between the two. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. You'll find it in Hub Manager. Keep these instructions safe for future reference. How do I use Pi-hole's built in DHCP server (and why would I want to)? a warehouse or garage). BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. Keep device and cables out of young children's reach. Using the BT Hub Manager If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, Select the device you want to apply access controls to and click, Choose the days you want access controls and click, Click on the plus sign to add it to the table, Enter the admin password. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . 2 users liked/thanked this post: Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. Not all routers are the same. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. To do this you can use our Network Utilities tool, which includes a free Open Port Checker. It should work fine on a JL connetion. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. How do I control the time when devices can access the internet on my Smart Hub? How can I change my BT contact details in My BT? You'll find it on the back of the Hub if you haven't updated it. How do I use BT access controls (Wi-Fi Controls)? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. DHCP server California Residents: Prop 65 WARNING. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. 1 - Deactivate the DHCP Server on BT Smart Hub 2. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. 25-08-2022 Perhaps Im due an update, well see. Channels After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. 2. The setting procedure for the Smarthub and Smarthub 2 are the same. Then prompt your device to connect to the Hub. None - anyone can connect to your wireless network without entering a password. There are two ways to get hold of a BT router. Find the Advanced Settings button located near the bottom right of the screen and click it. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. - edited After this procedure I released and renewed my DHCP address by going into a command prompt and typing: At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Click the number to view who else liked/thanked this post. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. Do I just need to amend the email address to the JL suffix or is there more to do please? Im going to get a hub 6 for the same issues with the rubbish plusnet router. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. Then click on Advanced Settings. Choose BT Access Control from the options. Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. A mod should reply. - edited Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. Our guide How to Reset a Router can help you with that. Yes. - edited I could insert the PlusNet name in front of the -5 which gives me split bands but I can't remove the -5. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. on Important! Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). 15-01-2019 How to Open a Port in Your Router for Gran Turismo 7. It's odd because after a full reset both bands DO have the same BT network name. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? How do I create a Port Forwarding rule on my Smart Hub? Make sure that your computer is. Users . Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). 200 brand new. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. I have a BTB Smart Hub 1 which is fairly similar. A Firewall blocks incoming connections by nature. Smart Setup is BT's online set-up wizard. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. 22h35, on To find out how to use it, just click on the dropdown for your Hub. If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. 25-08-2022 12:44 PM. Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. Aside from that it works really well, noticeably faster and trivial to set up following@Baldrick1instructions. 26-08-2022 I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. Lets take a look at the legacy BT routers that are still capable of getting you online. 11h13. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. ipconfig /release If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". Click on the button that says Show IP Address. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on Dust with a soft dry cloth; don't use water or solvent. It should appear as soon as you connect to the Hub and open a browser. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. Find out which main phone socket you have Find out about your Openreach modem 15-01-2019 I believe I rebooted the router after doing this as well. Switching Smart Setup on and off on the BT Smart Hub 2 05:35 PM Find the Port Forwarding section of your router. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. I can confirm it works OK but it takes a few goes to get the timing right. Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. 07:25 PM If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. I recommend separating them as some devices dont work when they are in sync. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. 4. IP address 15-01-2019 Please contribute if there are any downsides for this suggestion as for me, was the only way to make the Pi-Hole work together with the Smart Hub 2 provided by British Telecom. It also has 4 Gigabit LAN ports. 1 - Deactivate the DHCP Server on BT Smart Hub 2 05:37 PM. Is Complete Wi-Fi only compatible with Smart Hub 2? But you do have the option to leave the bands synchronised. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. So I set the router back to Mode 1 and the Sonos stayed connected and works fine. of BT at all times (excluding outright sale equipment). Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. And how do you get one set up in your home? Log in to your BT Smart Hub 2 router. It's free and takes less than a minute to check and compare. Our guide to securing your Wi-Fi router can help. Baldrick1, disgracie. Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls Things are slightly different for the Smart Hub 2. If not, then youll be doing it yourself. Ask questions and share tips with other people 24 hours a day. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. That's why we created Network Utilities. Forwarding some ports in your router for FIFA 23 can help improve your online multiplayer connections. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? Despite your scepticism I don't have the option. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). Youll need to enable the Bridging feature. New replies are no longer allowed. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! Didn't realise that was the way to do it. How do I assign multiple Static IP addresses on the Smart Hub. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. Thanks Baldrick1 for your advice and the steps to go through. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. If you need to forward a port for both TCP and UDP and your router does not have the Both option, then you need to create two entries. I only use one, static IP. This website uses cookies to give you the best experience. Thank You). These are specifically sold to operate through the Hub - no connection to the copper wire. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. and don't pull, twist or plugs any cables. Should have done a bit more researching first. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 Note that the admin password will not change and it will revert to the original settings after a Factory Reset. on 12:42 PM But it's all a bit beyond my ken! Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Under IPv4 configuration, change the Subnet mask to 255.255.0.0. Switch off your electric. Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. The biggest difference between these packages is what speeds you can expect. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. I don't really want this. 2 users liked/thanked this post: In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. as in hospitals. Wireless mode The default mode here is Mode 1. Position all parts, including power adapters away from, heat and sun (i.e. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. After setting up a static ip address on your devices you need to login to your router. Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. I've just acquired a Hub6/Smarthub from eBay. 0 Ratings . These are the two alternatives that I get with my hub. Black Ops IV ping times can be significantly improved by setting up a port forward. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Previously I have just removed the isp supplied routers and it has worked fine. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? 25-08-2022 Deactivate the IPV6 DHCP on Smart Hub 2 However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. Its a case of trying both and using the best. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites Next, select the first device that you want to control and choose the days and times for which you want to set limits. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. ): So no obvious way to select combine or split apart from how I define the SSID. If the username or password did not work check out our Default BT Router Passwords page. Did you go through this step? I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. How do I change my Smart Hub's wireless settings? The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Port forwarding is literally forwarding a port from the internet to your home network. Just follow along as we lead you through the process of opening a port in your router. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Channels Your Smart Hub automatically scans for the best wireless channel. The primary DNS was a IPV6 address. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. You'll find access controls for your Smart Hub 2 in the My BT app. Some early versions of firmware will not accept special characters in the password. No problem, I think it a lot of money for a modem/router anyway. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. When it's set to On', you can connect a device by clickingStart WPSor by holding theWPSbutton down on the left hand side of your Hub. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). The default IP address is 192.168.1.254 but you can change that here. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. WPA-Auto - if you're having problems connecting older devices. However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. Type 192.168.1.254 in a web browser to open BT Hub Manager. Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. This topic was automatically closed 21 days after the last reply. The network name was originally set as BTHub6-**** which I changed to be the same as my old PlusNet one. Do not get discouraged. Opening Ports for FIFA 23 using Your Router. Click the Save button at the top of the page to apply these changes when you are completely finished. Web admin interface of the BT Smart Hub 2 router. Recommended - Our free program will setup a static IP address for you. They're now called Wi-Fi controls. Turn off the BT WiFi.
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