Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Leaders had the integrity, skills and abilities to run the service. Bexhill On Sea, Conquest Hospital Have you found an error with this catalogue description? This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. Aurora East. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Staff kept detailed records of children and young peoples care and treatment. Alongside the falls assessment an individual needs assessment is completed. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. Any other browser may experience partial or no support. There were some issues with the structural maintenance of the hospital. Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. ACTs provide high quality and appropriate care and liaise with STAR . We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. The hospital staff tried to ensure that the individual needs and preferences of patients were met. We will publish a report of our overall findings when we have completed the national inspection programme. the service is performing badly and we've taken enforcement action against the provider of the service. If you provide contact details, we will be in touch about your request within 10 working days. Our rating of the service was good. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. Records were clear, up-to-date, stored securely and easily available to all staff providing care. Let's make care better together. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Staff recognised and reported incidents and near misses. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. They will help you evaluate transportation services for your patient/client to . of hospital observation status and an admissions process that is transparent and administratively simple. Leaders supported staff to develop their skills and motivated them to succeed. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. Published Equipment checks were now given a higher priority. Hospitals. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. This included greater emphasis on evidence-based practice and training. Acute Admissions Limited Headquarters. We'd like to use additional cookies to remember your settings and understand how you use our services. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. Data collection takes place on one day each month and reported within monthly governance meetings. BN25 1DH, In Kings Drive, Eastbourne, East Sussex, BN21 2UD, Medical care (including older peoples care). However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. You will have a small locker next to your bed or chair for your personal possessions. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Staff assessed risks to patients, acted on them and kept good care records. There were clinical side rooms and a community midwifery hub. Staff were clear about their roles and accountabilities. 24/7 Patient Services Helpline (877) 870-7012, Aurora West 6015 W. Peoria Ave. Glendale, AZ 85302 Map. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. Third party children and adolescent mental health services did not accept assessments after 3pm. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. 877.870.7012. People were respected and valued as individuals. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. The trust rate of surgical site infections (SSIs) was better than the national average. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. Patients' records are not available for consultation until 100 years from the last date of the document. Facilities in the department included a dedicated area for patients with mental health needs and for children. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. To use this service you will need to buy a pre-paid card. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). Nursing staff shared concerns with the level of staffing on most medical wards. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. Staff throughout outpatient services put patients at the centre of what they did. The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. Large amounts of money or valuables, such as jewellery or electronic devices etc. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. There were systems in place to support learning, improvement and innovation. Some aspects of service planning were expanding to meet increased patient demand. 05 November to 12 December 2019 During a routine inspection. Hospedia gives you access to many television and radio stations and a dedicated telephone number. Conquest Hospital Our rating of the Eastbourne Midwife Unit was requires improvement. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. It may be necessary to move you to a different bed in the same ward or to a different ward at varying times of the day or night. We observed safeguarding folders, which identified the safeguarding lead and the referral process. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. Records were brief and suggested limited discussion and challenge. Money for the television and phone system by your bedside. The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. Eastbourne District General Hospital. Alcohol or any illegal or non-prescription drugs. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Our rating of this service improved. They are standing by 24 hours a day, 7 days a week to take your call. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. We reviewed 3 sets of patient care records. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. We rated it as good because: Published The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. Incidents were investigated by senior staff with lessons learnt shared across the trust. It also has seven maternity beds in a midwifery led maternity unit. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. Any addresses or telephone numbers that you might need. Call us today, 24/7, for a free, confidential assessment . The service made it easy for people to give feedback. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. The plan for your discharge from hospital will start on your admission to hospital. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. Please give these to a nurse. This meant that often children with complex needs did not have access to this important resource. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. Each report covers findings for one service across multiple locations. the service isn't performing as well as it should and we have told the service how it must improve. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. The nursing staffing levels had improved since our previous inspection visit in September 2014. Staff completed and updated risk assessments for each child and young person and removed or minimised risks. In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. Please visit our Insurances Accepted page to learn more. Leaders understood the challenges to quality and sustainability, and were taking action to address them. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. There were clear and effective processes for managing risk and performance. How to get to Eastbourne Hospital by Bus? Multidisciplinary working was apparent across a range of specialities within outpatients. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets.
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