All rights reserved. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Josie Walck), The Premier Installation In The Department Of Defense, Brooke Army Medical Center Public Affairs, Hosted by Defense Media Activity - WEB.mil. Tell us how we are doing. Download a PDF Readerorlearn more about PDFs. Download a PDF Readerorlearn more about PDFs. Don't forget to keep your family's information up-to-date in, Alcohol and Drug Abuse Prevention and Treatment (ADAPT), https://bamc.tricare.mil/Getting-Care/Visitor-Guidelines, Hosted by Defense Media Activity - WEB.mil. The ScriptCenter, located in the Medical Mall, can be accessed 24 hours a day. Phone: (210) 652-3811. Download a PDF Readerorlearn more about PDFs. View Office Details. DSN: 292-7703, COMM: 210-292-7703. Phone: (210) 292-0123 / (210) 292-0495 If you go to the UCC with a serious illness or injury, you will be sent or transported by ambulance to a hospital emergency department, and this could delay your care. Official photos are taken onWednesdays from 9:15 a.m. - 11 a.m. and 1 p.m. - 3 p.m. by appointment only. 7700 Arlington Boulevard Appointment Line: (210) 292-XRAY Location: Randolph Medical Clinic, Room 1D101 Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) The Radiology Department expects delays in scheduling routine screening mammograms, MRIs, and ultrasounds. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Contact Us Phone 210-652-1846 Hours Monday-Friday 7:00 a.m. to 4:00 p.m. Last Wednesday of Every Month 7:00 a.m. to 12:00 p.m. Suite 5101 Walk-in Hours:7 a.m. to 4p.m.(Wednesdays hours are 9:15a.m. to 4 p.m.) Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center. Download a PDF Readerorlearn more about PDFs. Proceed back to the Randolph Clinic Pharmacy for pick up Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B A PDF reader is required for viewing. Dental Clinics:(210) 292-4044, JBSA Sexual Assault Prevention and Response The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Patients who drop-off their hard copy/paper prescriptions will have a pick-up time next duty day. Hours of Operation: 7 a.m. to 5 p.m., Monday - Friday Kiosks will be shut down promptly at 4:30 p.m. Tickets will not be able to be pulled after this time. Monday - Friday 8 a.m. to 4 p.m. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B TRICARE-approved network locations can be obtained by contacting the Consult Appointment Management Office (CAMO) at 210-916-9900 or TRICARE at 1-800-444-5445. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Visit the CDC website for more information, https://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html, Hosted by Defense Media Activity - WEB.mil. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B JOINT BASE SAN ANTONIO, Texas (Dec. 9, 2021) The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan. 22, 2022. SAME-DAY CARE: BAMC recommends first calling the appointment line, 210-916-9900, to check for open or re-opened appointments due to cancellations. Note:Radiology is closed until noon the LAST Wednesday of every month for readiness training. Address: 25615 US Hwy 281, San Antonio, Texas, 78258. Call (210) 292-9995 or (800) 469-7170 Pharmacy Call-In Refill Instructions Select Location: Option 1: JBSA-Fort Sam Houston or Camp Bullis sites Option 2: JBSA-Lackland, JBSA-Randolph or North Central Federal Clinic sites JBSA-Fort Sam Houston Call-in Refill Pharmacy System Option 1: JBSA-Fort Sam Houston Community Pharmacy 1. Due to an increase in cases, the WHASC is conducting a drive-through COVID-19 testing available Monday through Friday from 8 a.m. to 12 p.m. on the first floor of the . Office: 210-292-3725/5877 Co-pays for a 30-day supply at a Tricare network retail pharmacy: $14 for generics, $38 for brand name, and $68 for non-formulary medications. Very fast although there sometime is a huge line. Location: First Floor, Wing D Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) The urgent care clinic at WHASC will no longer accept walk-ins. Phone: (210) 652-3811. 7002 JBSA-Lackland, TX 78236-6014 The Orthopaedic Service at Brooke Army Medical Center is dedicated to providing state of the art orthopaedic care for Active Duty Soldiers of all services, their dependents, retirees and all eligible beneficiaries. Care will be provided to patients who have the following conditions: Bleeding Swelling Pain that cannot be relieved by pain medicine Minor trauma/injury JBSA SAPR Hotline: (210) 808-7272 All rights reserved. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Beneficiaries, other than active duty service members, DO NOT need a referral to receive care at a TRICARE-authorized urgent care center. Mammography 6418, JBSA-Lackland PHARMACY: Beneficiaries should be sure to have prescription refills on hand or look into using a TRICARE network retail pharmacy or the mail-order service. Phone: (210) 292-5252/5210 Note:Radiology is closed until noon the LAST Wednesday of every month for readiness training. For faster refill prescription pickup services, the Pharmacy recommends patients use the ScriptCenter kiosk located inside the JBSA Exchange and the BAMC Medical Mall across from the pharmacy. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Dunn Dental Clinic 2. 3425. Randolph Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. I think they have 2 nurses here but often times I only see one so it takes awhile at times.. As with any new technology, it will take time for our staff to learn how to implement and navigate the system, Walton explained. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Call the NAL: (800) 874-2273, Option 1. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Suite 5101 Such hyperlinks are provided consistent with the stated purpose of this website. Suite 5101 Patients can take steps now to prepare for the MHS GENESIS implementation, to include: PRIMARY CARE: If in need of a primary care appointment between December and January, patients should make their appointment as soon as possible to avoid delays during the MHS GENESIS transition. Based on industry averages, and the DODs experience, it takes roughly 90 days for healthcare teams to adjust to the new system and return to normal wait times. Hours: 7:30 a.m. to 4:30 p.m. Find theright contact infofor the help you need. 7002 JBSA-Lackland, TX 78236-6014 3352, JBSA-Lackland Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Federal Employees Dental and Vision Insurance Program (FEDVIP), Hosted by Defense Media Activity - WEB.mil, Pain that cannot be relieved by pain medicine, Any potentially life-threatening condition, Loose teeth (adult or baby teeth) unless associated with trauma/injury, Broken fillings or teeth that occur while eating. Computed Tomography (CT) 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. Appointment Line: (210) 292-XRAY **. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. 3. Find theright contact infofor the help you need. Appointment Line: (210) 292-XRAY Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Activate new prescriptions from Network or clinic providers by calling 210-292-0122 CALL THE NAL! Click here for a map and directions, Lackland 800 S. Glendora Ave. West Covina, CA 91790. The pick-up service is only for those medications that have been previously filled and ready for pick-up. COVID-19 vaccines are safe, effective, and free. Walk-in hours are Tuesdays from 10 a.m. to 5:30 p.m. or Wednesdays from 8 a.m. to 3 p.m. WHASC, 1100 Wilford Hall Loop, Lackland Air Force Base in the atrium at the C entrance. To learn more and see which plan you may use, visitwww.tricare.mil/dental, 1100 Wilford Hall Loop Learn more about your upcoming MRI or CT scan appointment including documents to bring, and details about your specific procedure. Download a PDF Readerorlearn more about PDFs. As long as one of those credentials DS Logon, CAC or DFAS are active, patients will have immediate access to the MHS GENESIS Patient Portal and the functionality that comes with it, Walton said. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. Walk-in Hours:7 a.m. to 4p.m.(Wednesdays hours are 9:15a.m. to 4 p.m.) You are up to date with your COVID-19 vaccines if you have completed a COVID-19 vaccine primary series and received the most recent bivalent dose recommended for you by the CDC. Protect yourself from respiratory illness this winter. TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Appointment Line: (210) 292-XRAY My nurse assistant. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900, or can stop by without an appointment during weekly walk-in hours: Tuesdays from 10 a.m. to 5:30 p.m. or Wednesdays from 8 a.m. to 3 p.m. Training Support Center on main post Fort Sam Houston, building 4110, 2536 Garden Avenue. What should I do if Im still unsure if I need urgent care? South Korea. Please be on the lookout for additional information and alternate locations to have blood drawn. Phone: (210) 292-7700 To prevent excessive wait-times, the pharmacy will move to a drop-off and pick-up prescription service starting Jan. 17, 2022, until further notice. | Army Organic Industrial Base Modernization Implementation Plan, Army implements new suicide prevention initiative, 2021 DoD Warrior Games canceled due to COVID-19 Delta variant, Army to review discharges and status-upgrade procedures for behavioral health conditions, U.S. Army updates promotion and retention policies in response to COVID-19, Fewer combat wounded prompt Army to streamline number of Warrior Transition. The JBSA - Lackland Satellite Pharmacy andLackland Commissary are currently closed. Hours of Operation: Location: First Floor, Wing D Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.) Telephone: Office: 210-292-3725/5877 Fax: 210-292-5806 Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil About Us: Phone: (210)-292-8850 Visit the TRICARE websitefor information about theCOVID-19 vaccine. Location:Wilford Hall, 2nd Floor, A-wing. Ste A. Hacienda Heights, CA 91745. Call or visit your nearest Urgent Care facility if you have a non-life-threatening health issue. Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. If you are normally seen at Wilford Hall, first call the TRICARE nurse advice line at 1-800-874-2273 or the Wilford Hall appointment line at 707-423-3000 prior to visiting the facility. Ultrasound Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil, Location: 2430 Ladd Street Joint Base San Antonio-Lackland, Bldg. Find theright contact infofor the help you need. Note: Laboratory is closed until noonthe LAST Wednesday of each monthfor readiness training. You can also becomea part of our Patient Focus Groups. Diego Timoteo (right), an Army Combat Medic at Brooke Army Medical Center at Joint Base San Antonio-Fort Sam Houston, Texas, checks an incoming patient at BAMCs drive-through COVID-19 testing area. Patients are encouraged to go to Wilford Hall or BAMC for lab services. Getting Care Appointments & Referrals MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Health Services Primary Care Family Health Internal Medicine Preventive Care Nutritional Medicine (Outpatient Nutrition) Immunizations Find theright contact infofor the help you need. Telephone: Appointment Line: 210-916-9900 Clinic: 210-292-7520 Fax: 210-292-2161 Phone: (210) 292-0123 / (210) 292-0495 Get Directions. If the prescription is not ready for pick-up, you may be requested to return later when the prescriptions are ready to prevent backing-up the curbside pick-up lanes. Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Wilford Hall Ambulatory Surgical Center Basement, Hosted by Defense Media Activity - WEB.mil. Patients will receive a text when your prescription is ready Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. The Defense Health Agency recommends keeping personal copies of paper records. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. We ask for your support, patience and understanding as we work to implement this new system to improve your healthcare, Osborn said. Phone: (210) 652-6403Option 2. JBSA-Randolph Clinic FDA-approved or authorized COVID-19 vaccines are currently available to all U.S. citizens and residents. 2. A PDF reader is required for viewing. 17138 Colima Rd. 3352, JBSA-Lackland . Recommended Reviews You may contact the DHA-Immunization Healthcare Support Center at 1-877-GET-VACC (1-877-438-8222) option 1 or Defense Switched Network (DSN) 761-4245, option 1, if you have questions about the vaccines or about an adverse event following vaccination. For dental care outside of a military dental clinic, TRICARE offers dental coverage for service members, families and survivors. Appointments & Referrals BAMC Managed Care Driving Directions MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Visitor Guidelines Health Services Primary Care Active Duty Army Patient Centered Medical Home Access to Care Secure Messaging Communicating With Your Medical Home Five Pillars of APCMH Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Monday - Friday 8 a.m. to 3 p.m. Gateway East Entrance, W. Military Drive and Luke Blvd. 2 reviews of American Bio-Clinical Labratories "First! Brooke Army Medical Center Public Affairs, An official website of the United States government, Senior Airman Jonathon Haley and wife Heather check in at the Wilford Hall Ambulatory Surgical Centers Urgent Care Center May 29 while on leave from Ramstein Air Base, Germany. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Phone: (210) 292-5200 WHASC Information Desk: 210-292-7412 18 reviews of Wilford Hall Ambulatory Surgical Center "Not favorite spot for medical treatment but they are wayyy better than BAMC." Blood work/lab is always a nightmare so expect a Rating: 3.5/5(18) Phone: (210) 292-7100Category: Medical Centers, Urgent Care See Also: Phone Number Preview / Show details 201 reviews of Full Line Nail Spa "I called in super last minute to get my gel nails done and the person on the phone was really accommodating! Gateway Bulverde A PDF reader is required for viewing. Notice of Privacy Practices, An official website of the United States government. To schedule an appointment: Option 1: Log onto the MHS GENESIS Patient Portal OR Option 2: Call CAMO (Consult and Appointment Management Office) at: 210-916-9900 JBSA SAPR Hotline: 210-808-7272 DoD Safe Helpline: 1-877-995-5247 Chaplain Services: 210-292-7373 NOTICE OF PRIVACY For hard copy/paper prescriptions, follow the below instructions for drop offs and pick ups. Patients will receive a text when their prescription(s) is ready All rights reserved. MHS GENESIS is the new electronic health record for the Military Health System. Proceed back to Gateway Bulverde Pharmacy for pick up Fax: 210-292-5806 7700 Arlington Boulevard The UCC is staffed by military and civilian family practice physicians, physician assistants, nurses and medical technicians. DSN: 292-7703, COMM: 210-292-7703. Patients who get their care within. Please ask your network provider, lab or other service to fax your medical records to 1-877-875-0060.. All rights reserved. DoD Safe Helpline:1-877-995-5247, Address: IMMUNIZATIONS: The BAMC Department of Family and Community Medicine Clinics (Moreno Family Medicine Services, Schertz Medical Home, Taylor Burk Medical Home, and Westover Medical Home) have moved from walk-in appointments to pre-booked appointments for all immunizations. WHASC Lab/Pharmacy:(210) 292-3906 USA. Location: First Floor, Wing D Diagnostic Imaging (X-Ray) Additionally, retired service members, their families and certain survivors may qualify to purchase dental coverage through the Federal Employees Dental and Vision Insurance Program. 1100 Wilford Hall Loop Visit the CDC website for more information. While patients will be able to view their health information, they will not have the ability to make appointments through the GENESIS Portal at this time. For after-hours dental emergencies, patients will need to contact the Wilford Hall Ambulatory Surgical Center's Family Emergency Care Clinic at 210-292-7331. As the San Antonio Market transitions to MHS GENESIS, patients can expect to see an increase in wait times and a reduction in available appointments as healthcare teams adapt office and clinic practices to new, standardized workflows. New E-EFMP system supports Army families with special needs members, U.S. Army STAND-TO! TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Patients assigned to Moreno Family Medicine Services, Schertz Medical Home, Taylor Burk Medical Home and Westover Medical Home may continue to receive routine immunizations during a scheduled wellness appointment. Office of Research and Technology Applications, https://militaryrx.express-scripts.com/home-delivery, Transgender Health Medical Evaluation Unit, Hosted by Defense Media Activity - WEB.mil, Activate new prescription from Network provider by calling 210-292-8415, Active new prescription from clinic providers by calling 210-292-7970 or 210-292-5411. You can also becomea part of our Patient Focus Groups. The 59th Medical Wing Department of Dermatology, located in the Wilford Hall Ambulatory Surgical Center at Joint Base San Antonio-Lackland, is one of the largest and most capable dermatology clinics in the country providing world-class medical and surgical care for diseases of the skin, hair, and nails. People suffering serious illness or injury should go to the closest emergency department. If you have a life-threatening health issue, call 911 immediately. Fax: 210-292-5806 Lackland Click here for a map and directions, Air Force Postgraduate Dental School & Clinic, Location: Bldg. ** Available for refill pick up only ** Osan Air Base, APO AP 96278-2060 (Photo by Staff Sgt. 3425. Screening mammograms do not require referrals to obtain care. Phone: (210) 292-5561 Location:Wilford Hall, 2nd Floor, A-wing. Wednesday Training Hours delayed opening every Wed for training, all clinics/services open at 9:15 a.m. A group of 59th Medical Wing Airmen screen a line of patients for COVID-19 at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, August 18, 2021. Consult with your primary care manager on availability and the best options to help protect you and your loved ones from severe illness, hospitalization, or death from COVID-19. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) After duty hours, weekends, and holidays, urgent care is available at 59th Medical Wing Urgent Care Center at the Wilford Hall Ambulatory Surgical Center on Joint Base San Antonio-Lackland. Please keep in mind that you can get a 90-day supply of your medications via TRICARE Pharmacy Home Delivery or at retail network pharmacies (three, 30-day supplies at the cost of three copayments). www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Office: 210-292-3725/5877 Some documents are presented in Portable Document Format (PDF). Visit the. Specimen Collection Laboratory Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Walk-in hours are Tuesdays from 10 a.m. to 5:30 p.m. or Wednesdays from 8 a.m. to 3 p.m. WHASC, 1100 Wilford Hall Loop, Lackland Air Force Base in the atrium at the C entrance. Over time, however, providers and patients should expect to see increased efficiencies across all healthcare activities..
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