Add a valid credit card (we require this to keep users safe) I could not find them in my account or anywhere. Thanks for the review and enjoy your event! Monae helped me by submitting a ticket to expedite shipping. You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. Press question mark to learn the rest of the keyboard shortcuts. Fit-Seaworthiness712 . What are reasons for Sell Ticket option being greyed out? Removing direct deposit details. A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. ~VP, Contact Center. Set your ticket on a flat surface to take a picture of the barcode. 2023 Tixel Pty Ltd. ACN 625 710 581. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My brother minutes later bought me a ticket for the floor through Seatgeek. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. HiCW,Thanks for the review! HiTyler,Thanks for the review! Sherrell was exceptionally professional, patient, and focused on delivering exactly what I needed. We are dedicated to making the needed changes so in the future you have the best experience. We also ensure all reviews are published without moderation. AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. 3.) I finally got someone to answer and they sent me a weblink to upload some screenshots. Thank you. If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. Supr3m3Hyp3B3ast 1 yr. ago. This means if you bought a ticket for $100, the max price you can set for your resale ticket is $110. Kaci C is a great addition to our team. It would have probably still been a screenshot since there is no share button in Apple Wallet. Often the artist and the venue puts a delivery delay until a week or two before the show. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Find the event you have tickets for, and click the "Sell Tickets" link. Been on hold for over 2 hours with StubHub support. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. I have never sold any tickets before so have a few questions. We know that fans of live entertainment have been looking for a solution to these issues for a long time. HiHeather,Thanks for reaching out to us and providing feedback. What we have found over many years is that a certain kinds of presale can give you great seating and . My emails went unanswered. She was patient and resolved my problem. Click the Sell Tickets button or the Sell button on the app. Or is it better to sell on a resale platform like StubHub, etc.? Otherwise, they'll need to create an AXS account to claim the tickets. Once youve uploaded the file, you will have the option to select which tickets you want to sell. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? This helps prevent ticket touting and help combat illegal counterfeiting. SOLD TICKETS VIA AXS. How to Sell Axs Tickets on StubHub. ~VP, Contact Center. StubHub payment is unclaimed. When available, use the Transfer feature, which will allow you to send event tickets to a friend. I purchased 4 tickets in the 308 section of the United Center. She was very friendly and helpful. Think again. Once youve found your tickets, you can forward your email ticket to us or upload your PDF. HiJustin,Thanks for reaching out to us and providing feedback. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Being paid through PayPal but the PayPal email is wrong. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). HiJulia,Thanks for the review! Kyturra is a great addition to our team. She made the experience dare-I-say enjoyable! What options do I have. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. We are working hard to provide the best customer experience so your feedback does not go unnoticed. If available, select the ticket (s) you want to sell and click Continue. Besk vr hjlpsida fr mer hjlp och support. G o on sale. This will. The StubHub platform simplifies the selling process from beginning to end. It goes against our guidelines to offer incentives for reviews. My take-away was that their technical assistance is very competent, but you need to have a little patience. For more information, please see our All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. The seller is also charged a 7.5% selling fee taken from their listed price. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What are the other options????? AXS App: Selling Tickets Share In the future, I would definitely try not to use AXS for ticket purchases. Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. EASILY SELL YOUR TICKETS Plans can change. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Glad we could help :). Desktop Sign in to your account on AXS.com. 2018 - Glad we could help :). She should be commended by your company. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. We are working hard to provide the best customer experience so your feedback does not go unnoticed. User flair is your favorite album/song! AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment.AEG operate venues globally, as well as promote events under their AEG Presents banner, meaning these venues and promoted events typically use AXS as their . The response was fine but "our app is not wifi friendly"? Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Press question mark to learn the rest of the keyboard shortcuts. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. Transfer is used for AXS Mobile ID tickets. If your AXS tickets are in a PDF, you can upload the PDF ticket file here. These were bought bought early and the tickets are listed as official platinum. Cody E Thank you again for the exceptional service. 2023 Trustpilot, Inc. All rights reserved. Still good to post for sale and they will transfer when they become. I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. Chevron-shaped icon used for navigational cues. I want to sell 2 kcon tickets for 8/11. We are changing the way you register and sign-in to the StubHub Community. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. This experience has been atrocious. Ticketmaster should be able to confirm this for you. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. Klicka hr fr att kontakta oss. Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. Sierra H. is a great addition to our team. ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. Check your email account for the original tickets issued, or login to your AXS account. Upload your ticket to Tixel. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. Official tickets and your source for live entertainment. AXS UK 449 subscribers Find out more at https://faq.axs.co.uk/ and axs.com Flash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending. Ticketmaster sell button greyed out. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. Instagram did not return a 200. I shouldve reached out much sooner, but I forgot. I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. In answering this question I'm going to make the following assumptions: 1. I requested a refund last week, and then rep apparently didn't actually enter the request. axs sell tickets grayed out. 0 Likes Reply. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. HiGeogeek,Thanks for the review! Once youve made your selection, use the pricing slider to adjust your sale price. Enter the details of your tickets, such as the event name, venue, date, and seat location. Is this usually pretty safe? (of course I can meet the person at the gate since we are going and this ticket is for sale because someone backed out, but that is less than ideal). Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? That sounds like a problem you need to fix. Selling Tickets Selling Basics Why can't I sell my ticket? If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? Log in to or create a StubHub account. Vote. Hope you got throughI was on hold with StubHub for almost 3 hours. Privacy Policy. Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . Transfer Help. She was able to find and and help reset my account so I could see them. Yeah, I mean it's kind of hard to feel bad for you. Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? Thank you, Alex! Thanks for the review and enjoy your event! By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. Frequently Asked Questions and Answers to the Use of Ticketmaster If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. All customer service interactions should be that fantastic! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Or because I paid with a credit card? What Are The Exact On-Sale Times For Each Show? 2. USE TICKETS WITH THE APP axs sell tickets grayed out May 21, 2021; Hello world! Verification can help ensure real people write reviews about real companies. Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. This way we can ensure that the money is released into your account after the transaction is finalised. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. Replies to negative reviews in < 24 hours. First, is it better to sell by directly contacting the person? Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can absolutely still sell through StubHub. - AXS Help Centre What is Transfer? This is for tool on Feb 5 in New Orleans. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Your website glitched causing me to overpay for a ticket. My tickets have not shipped with a week to the event. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. On Sale Friday, March 3 10 a.m. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. Bravo! I want to sell 2 kcon tickets for 8/11. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. I realized I have GA tickets for a show on this Sunday. Glad we could help :). Appreciate any other tips or insight. Your website did not address my issues. I only have the option to transfer tickets to another person. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Click on "Your Account" and select the "Payments" tab. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? I have 5 tickets for one of the Backstreet Boys shows scheduled in July. Set your selling price and select your preferred payment Click "Sell" (which will display if they are resale eligible). After the switch, you will enter the email address you use to access the community in order to reset your password. And the way it seems like I'm the only person they are helping at one time. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. Can I share screen shots of the tickets with friends? If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. What is AXS Official Resale? No haggling, no ghosting, nothing shady. other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. Alex P. is a great addition to our team. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. Huh. Press J to jump to the feed. She understood my concerns and tackled them all! ~VP, Contact Center. Still haven't got tickets. We are dedicated to making the needed changes so in the future you have the best experience. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. The gig has not been cancelled we just chose not to go. Choose whether you are a season ticket holder or an individual game ticket holder. Guess we cant resell these tickets on Ticketmaster ? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thanks. 03-12-2017 02:13 PM. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. How would I go about selling the tickets like many others. You will enter your community username and new password and done! Check out the link for How to Sell Axs Tickets on StubHub. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. Based on my experience, AXS will also charge you for reselling your tickets. Cookie Notice (When I go to my tickets on the AXS app there is no option for "sell".). Please visit our help page or contact customer support for assistance. TONS of tickets are listed as resale but for me, the option is greyed out. Ways to get paid when selling tickets on StubHub. Glad we could help :). Asked for information and helped me find the resolution I needed. Want to list and sell your tickets on AXS? I bought better seats now I have an extra pair of tickets for Aerosmith. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. Stefan is a great addition to our team. One thing I learned is after they help you, log out and back in to make the change take place. 1.) I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check out the link for How to Sell Tickets on StubHub From Axs. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! Greyed out Transfer/Sell buttons on Ticketmaster. Anyone know if this is temporary maybe because I bought recently? Different websites have different policies, but if yo. THANK YOU STACY, Hi Janet,Thank you so much! How can I recall a transferred ticket? How many times can a ticket be transferred? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ~VP, Contact Center. Anyone can write a Trustpilot review. They are P3, section 322 row 8. Select or Add an account for getting paid, then click continue. You will enter your community username and new password and done! Thanks for the review and enjoy your event! Kaci C, AXS USA was able to resolve my issue. You will then receive an email from Tixel with a unique link to complete your listing. Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Thanks for the review and enjoy your event! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I appreciate the non scripted chat support. If the recipient has an AXS account, they'll receive the tickets right away. Let us know what you were doing when this page came up, plus your IP and request ID Get started now and sell your AXS ticket here. Its really that simple. Companies can ask for reviews via automatic invitations. On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . To resell a ticket purchased on AXS, you need to: Find your AXS ticket. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. To get started, youll need to locate this email or file. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . Sherrell is a great addition to our team. How to see your payment history. If your tickets are in your inbox, you will need to forward the original email with tickets to. Ok thanks. I have an extra concert ticket that I want to sell. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Your tickets will only be released to the buyer once we have received the payment. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Press J to jump to the feed. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. She anticipated the errors that I would make and helped me correct them. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Select 'Sell' from the home page or an event page. AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. It shows how much when you list them. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. Buying Tickets Buying Basics, Resale, Accessible Seats and more. Hi Dana,Thank you so much! Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Thanks for the review and enjoy your event! Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. Create an account to follow your favorite communities and start taking part in conversations. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . Dont worry if you only want to sell one ticket from a group purchase. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. Thank you for your patience and understanding!!! If the ticket is supported in Wallet, like an event ticket or movie ticket, it will automatically be added in your Passes section of Wallet. He kept me informed as to what was going on, AND he solved my issue! I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? Press J to jump to the feed. Ben - Los Angeles, California. Why should I sell tickets with AXS? Press question mark to learn the rest of the keyboard shortcuts. However the rest of my AXS experience has been very negative. Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter.
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