0000017068 00000 n You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. Every error code defines different issues with the bike. 0000002237 00000 n Battery Pack voltage too low. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). Please contact your eBike Dealer to activate it. Same as above but this time with the top tube mounted button. A high-temperature error will display as electric bike error code 10. I took the bike to a local shop that promised they could work on the firmware. How do you change between the Cycling Modes when you are riding and you dont have a phone? Read her story here. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Also the PAS wont kick in on level 4 or 5 Do I need to/ Can I remove the battery to charge? But why did she turn to an e-bike? Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . Upon your first time using it, youll encounter a login screen. The battery is too low to run comparing the e-bikes capacity. Enabling you to ride the bike just like any traditional non-assisted bike. Find out here. The display itself is used to indicate the selected power level, available battery level, and more. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. I just had it on charge the entire night and went to check now in the morning and still the same error. Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. White means it is at full capacity; progressing down through Green, Amber and Red to indicate a maximum of 25% remaining. Bosch Performance Line 25kph Drive Unit Manual. Have connections and connections checked. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. Problem is in the power supply sensor. Find out here. This unit has 3 distinct buttons that are used to control the motor system. I am delighted with the machine super fit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 02. Start Activity tracks and logs your riding data similar to Strava. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. . I have had a error code that shows itself on my ebikemotion app while riding. What is the life expectancy of the battery? The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. Ebikemotion have issued a firmware update to solve this. Contact us for further assistance. Accepting the change you have made maps those levels and the mode to the controller. EBM App Activation 50 pts. Charge system for 3 hours until error disappers. Press Button A (top button) to change to the next level of assistance up to Level 3. Short curcuit at power output. Saturday: 9am6pm You may not get power if any of those are bent or do not contact properly. Battery connection problem. Think of it as a built-in Google Maps. Excessive charging temperature. Unplug brake pads, and to check each brake, restart the bike. One or more hall sensor cables could be disconnected or damaged. HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. You will need to take it to a dealer that has the necessary cable. Belts can slip when there is too much friction or if the belt is over-tightened. So, lets find out the common errors and their codes. I spoke to the dealer and he said there should be an error message posted. A local Orbea service centre to me updated the firmware, job done. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. If I could do it on a network switch running internet traffic I can do it on an electric bike. How do you then select an assistance level? We would encourage you to try all three out and see which works for various terrain. Still not got a working one. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. Check if your battery has an on/off switch. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. Bosch Charger Manual. I wish this was something I could just do via the app! Controller error could result from one of the plugs from the controller not being correctly connected to the motor. This cage replaces the bottle cage situated on the seat tube of the bike. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. What electronic drive system does it use? Is this a faulty control box by chance. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. Battery Pack sensor damaged. Good Evening, I need to update this post. Throttle Error Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Both have their advantages and disadvantages. Turning your smartphone into the ultimate cycle computer that includes the following functions. It uses a widget technology and allows users to completely set up the information they need to see. 0000003701 00000 n Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. I can confirm the firmware update fixed this. The temperature sensor of the controller has been damaged or disconnected. If you regularly use the companion app, you may see other colours appear on the control buttons. Pink Flash - There is an error in the system. 500 miles on bike. Also make sure that the battery prongs line up properly. Can I ride this in the wet? Bosch Intuvia Owner's Manual. So, before we go for the electric bike error codes here are some general tips to solve these common problems. %%EOF If you are getting error code 08 (throttle issue) first check throttle connection carefully. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. Also, check if there is any silicon interference or corrosion damage. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance Want a bike quick? Let it cool down before using the bike again. Bosch HMI & Drive Unit Manual. %PDF-1.5 % Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! (435) 214-7287 So I swapped wheels to check if the problem was the motor. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. With the app, you have a wealth of ride information at your fingertips. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. 0000000776 00000 n Continue charging. If the error persists, try a new charger.". I have had a error code that shows itself on my ebikemotion app while riding. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. thanks for checking out our blog post about the Orbea Gain. There is any number of factors that can affect what range an e-bike can reach. Current sensor damaged. The throttle may get damaged, so inspect the throttle cable. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. This is a very important project for a big grade and he needs expert help. This thing prevents the battery from working effectively. Every error code outlines different issues with the bike. caring for your electric bike to find our top tips for maximising battery life. The app raises interaction between bike and rider to a new level. Sign up forin-stock updates and discounts! White: 75% of the battery or more remains. Create an account to follow your favorite communities and start taking part in conversations. It will show electric bike error code 3. Avoid large power demands while this error is active to prevent deterioration. 203. He chose to convert a GT Avalanche bike from around 2010 +. Thanks Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. Here is the issue: after the ride I review my activity but I don't see any error message. Within this menu, there is also a very neat feature. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! If the problem persists, contact your eBike dealer. Display shows a motor on it and front motor does not work. The bike obviously goes faster if in freemode but I cant get the right setting. Yes, by default each motor map is set to 100%. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Hi, If you have previously registered with the older ebikemotion app you will still need to register. For a better experience, please enable JavaScript in your browser before proceeding. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. Restart the system. If you are new or planning for purchasing an electric bike, then this guide is for you. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. How will I know how much battery charge remains? 0000001387 00000 n Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Apple watches can be connected and will show ride data, but NOT heart rate. Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. Contact your eBike dealer. Sign up for in-stock updates and discounts! startxref Also, when the software encounters and the connection interrupted. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Make sure your ebike is powering on and your display panel lights up. All of which can only help to enhance your e-bike riding enjoyment. Within this menu, there is also a very neat feature. But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. If you still cant solve any issue, simply contact the dealer and get the solution. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. As Jaxx says, the ebikemotion app can be a bit buggy. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. This thing works wonderfully. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Error in the communication with the Battery Pack. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. Find out which bikes won big in Bike of the Year awards 2020/201. Usually, errors occur when the sensor becomes unable to calibrate correctly. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. For the full list of error, always consider the manufacturers manual guide. Now you can solve these minor issues easily and quickly. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Some errors may have more or less similar solutions. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. We showed what the error code means, along with some solutions. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. Quick Neo SL 50 pts. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. So, you can optimise your training programs and view route data after each and every ride. This invaluable tool raises the interaction between bike and rider to a whole new level. 0000001285 00000 n What type of battery is it? Will be returning it to the dealer tomorrow. (When the bike is stationary or descending). If error persists replace charge point. If the system locks, reduce the demand and restart the bike. Connect the bicycle to the Dealer APP and check the battery temperature. If you reached this page while searching for other errors, here are some links that might help: Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. What is it? Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South Save my name, email, and website in this browser for the next time I comment. Besides his business, he loves to do research on different aspects and share his findings with others. Clicking on the stopwatch icon opens up the activities section of the app. Let the battery rest for 2 hours and replace the charger with a new one. The colour of the flash indicates the assistance level currently selected. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. If the above tricks dont work for you have a look at the electric bike error codes below. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. Can anyone help me please (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. I havent ridden it at all so is there a faulty sensor in the hub? Check the motor wire connection. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. Why not take on the Five Ferries Island Hopping Challenge like Jane. Letting you keep track of everything from charge status to training data and performance analysis. Contact your eBike dealer. Check for any blockage or tear. Throttle damaged or out of operation specifications. Also, due to bad or cheap cables, this issue can happen. This is often referred to as electric bike error 5. Treadwell Neo How To Videos 25 pts. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. Fatal Error. This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. If the problem persists, contact your eBike dealer. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. Check for silicone interference, corrosion damage, or loose or damaged cables. Error Database System full. What sort of range can I expect from the bike? Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. My bike is a hot system sold by Hotstream bikes through Amazon. High voltage or incorrect battery use on the bike shows electric bike error code 7. Both low voltage and over voltage protection can cause an error. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. There are 3 levels of power assistance for you to choose from. Also that Mode is invisible to you in that situation. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. I got the same problem. 0000011073 00000 n The assistance will still work but only for approximately 50 miles. The optional range extender is supplied with its own bottle cage-style bracket. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U I was named his supervisor and certainly want to help! Did we choose a hub-mounted motor or a bottom bracket drive motor? Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. But, what was it about this particular system that made us choose it over the others? xref This can be very annoying if left on, be sure to turn it off! I am assisting my 10th grade grandson with a project he has at school. JavaScript is disabled. This service is subscription-based and requires renewal annually. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. The app will show if there are any errors in the bicycles electrical system. Bosch Battery Pack Owner's Manual. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. A companion app is also available to download which displays such details on any smartphone.
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