Not all accidents requiring a tow constitute a major accident. Laura Auto Group, family owned with a strong commitment to customer satisfaction Browse Our Extensive Selection of Vehicles Category Make Model Max Price 1568 Vehicles Search Inventory Laura Buick GMC ADDRESS: 903 N Bluff Road Collinsville, IL 62234 SALES: 618-344-0121 SERVICE: 618-307-4724 View Inventory Visit Website Laura Chrysler Dodge Jeep RAM I called dealership and spoke to the sales manager at Laura Buick GMC and he said they do not need to disclose vehicle accident report for unless it was a major accident. As discussed, we stand behind our workmanship and want to make this right for you. There is a well-documented history of trouble codes and misfires in your vehicle's ECM. Laura Buick-GMC has an estimated 117 employees and an estimated annual revenue of 24.4M.. See more Website Last chance! After reviewing your past year of repair history with our service center, it is apparent that your vehicle has numerous problems that are triggering check engine lights at intermittent times. Please let us know when you would like to have to coordinate the touch-up repair and we are happy to accommodate your schedule in doing so. BBB is here to help. Yelp users havent asked any questions yet about. Attracting new construction and providing resources to long-time local businesses are on the agendas for Collinsville and Edwardsville for 2013. The manufacturer should be responsible to replace the dash on the vehicles since they used inferior material and didnt do the recall for 6 years or so which allowed the dash in my truck to deteriorate to the point it was already getting brittle and cracking. Clearly false advertising. But anyways I shouldn't have to keep calling to check up on an answer. Subscribe with this special offer to keep reading, (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). We apologize for the dissatisfaction you are having with the warranty product you purchased two years ago. After several calls and having to drive to the dealership to get any answers I've been getting the run around about getting the extended vehicle warranty reinstated. Location/ Store: Harrods, Knightsbridge Laura Buick GMC Lifted Trucks Laura has over 100+ new and pre-owned lifted trucks to choose from. So no Im not happy and will not be any time I drive my GMC truck that rattles. His father will be here. Schedule Service Contact Us Laura Buick GMC is a family owned and operated business with a strong commitment to customer satisfaction. Great team at Laura Buick GMC. We are part of the Orveon Group, and in joining Laura Mercier you will not only receive innovative and artistry led training, you will also join an incredible group network of brands, where developing our people is at the heart of our business. He informed me that he has spoken directly with Mr. ****** and that Mr. ****** was pleased to hear that the warranty had been reinstated and all issues resolved. approved for the Colorado through CarGurus Dan Seriously underwater., Arch Madness: 2023 MVC Basketball Tournament bracket, schedule, game times, TV info, St. Louis man charged in quadruple fatal crash; police say he ran off with his license plate, Centene expects to lose millions of Medicaid customers beginning in April, Neman: Missouri womans saga of trying to find common sense at Walmart, I can still hear the roaring of the engine, says father of teen maimed in downtown St. Louis. Engine light came on early Dec 2022-called and given appt 29 Dec 2022-when arrived for appt told that would not have time to assess and repair vehicle-error codes ran but appt rescheduled for 12 Jan 2023. I have been informed that the warranty they sell through GM Financial runs concurrent with the vehicles factory warranty. and it was probably the best experience I think I could have had. Owner at Laura Buick-GMC, INC Collinsville, IL. We combine family values, integr Please reach out to me via phone or email and I am happy to review this matter further in an attempt to cover your repairs. Two days later the check in light came back on. Uses inter-personal skills and enthusiasm to engage effectively with stakeholders from across a number of sectors and services to ultimately improve health and wellbeing. He said the family environment is a nice change from other dealerships. However, your policy clearly states that excluded items from coverage are environmental damage caused by rust or corrosion, chemical damage, damage to chrome plated wheels, and failure resulting from wear and tear. From mild to wild, click here to browse and set yourself out from the rest of the crowd in one of these unique trucks! Thank you for reaching out and bringing your concern to our attention. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Owner at Laura Buick-GMC, INC Collinsville, Illinois, United States. 903 N Bluff Rd Collinsville, IL 62234 We specialize in lifted trucks and superior service. I am sorry to hear you are having issues with your GMC Sierra. 3 reviews. Your vehicle was towed to our service center from a different repair shop and came partially disassembled from the original repair shop. ***** also provided you with a discount of $318 to help offset some of the charges. We have offered to perform this repair again to your satisfaction at no cost to you. It appears that your third party warranty that was sold to you by your lender does not cover all components needed to repair your vehicle. Call 618-623-4768 or Email Us anytime! By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. away) (618) 803-4225 | Confirm Availability Video Walkaround I got extended coverage for my 15 highcountry duramax through the dealership. This was all explained to you by our service advisor, ***** ***, prior to work being performed. All good for the dealership you made money installing the airbag and know it will cost me around a $2,000 to get a new dash. The cancelation was complete in January. Its been two weeks. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Only 577.00 covered by extended warranty. Show All. Laura will be here. It is my understanding that this concern was resolved last Friday, April 22, 2022 by our Finance Manager ***** ******. As a result of your most recent repair being cosmetic coverage on chrome wheels, an excluded condition and component, the warranty company denied this claim. The new entrance at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Chevrolet Owner Benefits at Laura Chevrolet Buick GMC of Sullivan Chevrolet Owner Benefits Owning a Chevrolet vehicle has its perks. My mistake. Something old and something new help Collinsville car dealership sales soar. The main sign located at Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Dear ****** Thank you for bringing your concern to our attention. I thought in purchasing the warranty I added 60k miles of warranty to the vehicle but have now found out that is not the case. Good dealer to work with. In case you have further questions on booking your test drive or require certain recommendations on how to reach our dealership, contact us at +1618-623-4768 where we now have happy, intelligent car dealership industry experts that can surely assist. Jack and Laura's two other children also work at the dealership; Steve is the vehicle manager and college student Olivia handles the dealership's social media efforts. We took it back in and they kept the car another month. Get a quote on any of the new or used vehicles from our stock. Let me see if there is any possibility that they may goodwill a replacement dashboard. Your warranty covered a portion of the replacement of several internal components of your engine. Your vehicle also underwent our safety inspection prior to sale and if you registered in MO you would have also passed a state inspection. We took it in and they kept it about another month and a half. Get email updates for new Makeup Artist jobs in Harrow, England, United Kingdom. Please let me know if you have any further questions or if we can be of further assistance. What's really unique is you can see Jack here. Our goal is to give you a better way to purchase and service your automobile. It's nice, it's clean, it's well-lit, that's really the important things right there, said service technician Chad Brauss of his new work digs. The other items recommended were not since you did not authorize or pay for the additional repairs needed. ***** ******General ManagerLaura Buick GMC******************************* I'm not mad or yelling but at this point how many do you have to do the same thing before it's insanity. He's one of the new salespeople hired on since the expansion. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. Glen Carbon residents Susan and Stephen Hagopian are repeat customers who stopped by last week to look at the 2013 Buick Arcadia to potentially replace their old model. Your comprehensive owner benefit program, Chevrolet Complete Care, ensures our commitment to owner satisfaction. Very willing to work with you and help you find the right vehicle. THE BENEFITS OF CERTIFIED SERVICE When it's time for vehicle maintenance, let the Certified Service experts handle it. Twenty-million-dollars in inventory doesn't hurt, he said. Please reach out to me directly and I can provide you with the warranty information you are looking for. Customers can feel that when you walk in. Learn more about Birdeye. Laura Buick GMC corporate office is located in 903 N Bluff Rd, Collinsville, Illinois, 62234, United States and has 60 employees. You and I have personally spoke on several occasions regarding your concern with the touch-up performed on your vehicle. The second, and most recent, incident involves the 60m/60k mile extended bumper to bumper warranty I purchased with the truck. Owner operator at Bessinger's Automotive . No car available for me now. Despite the AutoCheck clearly displaying that this vehicle was in an accident requiring a tow it still has an AutoCheck Score of 94; well above the typical score for comparable vehicles. You authorized the repairs knowing what your obligation and cost would be. ***** ****** I canceled a wheel protection warranty on 11-23-2021. The new showroom at the Laura Buick-GMC dealership. Laura Buick-GMC dealership at 903 N. Bluff Road. Laura Buick-GMC was also in the top 65 for Buick sales nationally. You have had your Terrain for over 3 months with no mechanical issues or concerns prior to this. Beat local competitors. BBB Business Profiles generally cover a three-year reporting period. Along with the truck I purchased a. 10 followers 4 connections. This is why a proration rather than full refund is being offered. Buick so I went on there website and applied and Regardless of the compound of wheel, if the cause of the damage is from a chemical cleaner it would be considered outside influence and not "wear and tear" nor a warrantable item. You can unsubscribe from these emails at any time. Get more reviews from your customers with Birdeye. Or, you can lease a new Buick Verano . Definitely will recommend to friends in the market. This profile is powered by Birdeye. Called and asked to bring in-inspected and advised that over 3000.00 worth of work needed. If GMC decides to not right this for me I will not purchase vehicles from them in the future. We have been family-owned and operated since 1975 and are proud to serve as your COLUMBIA, IL Buick and GMC dealer for 42 years! Our selection, service, and professional staff will set us apart from other dealerships in the area. ************ Brian Hockett . Quick response and helped order my Yukon in a timely manner. Customer Reviews are not used in the calculation of BBB Rating. In 2020 I already had paint peeling, not chipping, off of my bumper. This dealership has told me one lie after the other. Love the truck! . It's a collective group of good people and that comes through for the customers, he said. Your job seeking activity is only visible to you. Two years later I take the truck into my local GMC dealer for warranty request due to the clear coat coming off the rims. After a week the check in light came back on. Please let me know if I can assist with anything. After three week they call us and we paid and receive our car. Owner Jack Anderson III and his son Jack Anderson Jr., the sales manager, stand near a new car at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Get in touch with us at 618-623-4768 or visit us to test drive this GMC Sierra 1500 today. But the elder Anderson said the main reason the dealership has done well has nothing to do with the new things going on. Great service. They can feel the good vibes, see people hustling and running around. I have purchased two from Laura Buick and referred family and friends there. Skip to content. ******* *******Laura Buick GMC. *******************************. Automatic 557 Continuous 2 Manual 6. Other then that my sales guy was great when I bought the truck. Get notified about new Makeup Artist jobs in Harrow, England, United Kingdom. Per our last conversation, it is likely that the independent shop that removed the plug may have damaged it. Glen has been part of the Georgian team since 2000 and has a combined 30 years in the Automotive industry. We're your number one new car dealership in the Greater St. Louis, MO area. With being able to display more cars on the showroom floor and having attractive prices along with having the inventory to support those sales numbers.. Owner at Laura Buick-GMC, Inc. Collinsville, Illinois, United States. And followed up with everything I called about. It's the tried-and-true customers who keep returning and the loyal workforce that have made them tops in the nation. You have permission to edit this article. View Laura Bogard's profile on LinkedIn, the world's largest professional community.
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