*Refer to the latest Terms and Conditions of Service at straighttalk.com. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. They asked if they could call me on a different number to troubleshoot. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. WebStraight Talk offers a variety of plans depending on your needs. The phone is not within the Straight Talk Service Area Map . Phone: If you want to cancel your Straight Talk service quickly, use the phone option. We value your privacy. | It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Well start sending you the news you need delivered straight to you. > Check Payment Status. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. WebSearch consumer complaints, reviews and information about straight-talk-.com. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. I reset network settings. In total, Straight Talk has 4 phone numbers. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns The didn't know there own settings to get their phones to work. Straight Talk Contact Info. Went to walmart to buy a hotspot to get me by. Forget about data limits! We don't call a lot of people. There are no credit checks, and you pick the plan and activate your account. I can't say I've ever had to deal with a service rep but that's a perk ain't it? If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. You have exceeded the amount of items allowed in your cart. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. I am going to be switching to AT&T prepaid. They refuse to credit my account and are charging me full price for another month without the service I paid for. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The data is non existent no matter if it is the beginning or end of your service date. WebStraight Talk Home Internet service available in select areas. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. That person took my address, email address, and phone number. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. MOBILE WEBSITES: Access the mobile web site version of your choice. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Straight Talk could never get my phone to activate. Plans include unlimited talk and text and high-speed data. I have been without service since 1/02/23. Sorry you won't get any! Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Check your balance, refill or manage plans and phones with our. Had enough of straight talk terrible customer service. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. T-Mobile: Call 1-877-453-1304. Pre-order items cannot be combined with other purchases. Refill with your credit card right from your device. Full web sites require more data to view and browse. I then told him that we would be leaving Straight Talk before the weeks done. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. Copyright 2007 - 2023, ContactHelp.com. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. File your review. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. At this point youve probably tried calling Straight Talk Wirelesss customer service. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. I am now in the process of changing carriers because of how horrible they are and continue to be. Nobody can help me. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Straight Talk is also branded as Tracfone and offers prepaid phone service. WebTell us what your question is about so we can direct you to the best team to help you. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Straight Talk: Call 1-877-430-2355. About 5 hours later, I had not received the label via email, so I called back. There are no contracts and no hidden fees. Yes, as long as Straight Talk provides service in that zip code. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. The freaking phone isn't no good the button doesn't work. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Straight Talk also sells cell phones in their physical stores and also on their website. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Calling Straight Talk back may result in you getting a representative who is able to help you. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. and maybe a couple more hours before they can get it fixed. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. WebChat with one of our agents live. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. It's a scam. Where do I start! Wasted half a day! Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Get fast shipping and top-rated customer service. WebStraight Talk, Inc. service. You must remove something in order to add this {{prodName}} to your cart. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. The next step is to activate your device and redeem your plan. I was charged double on my daughter phone ***-***-****. All rights reserved. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Copyright 1997-2023 Ripoff Report. on 2/28 at 12:51PM Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. I've been on the phone 4 different tech people. The first rep. this morning said he'd call me back on my cell right off. They refuse to refund my money too. Calls must originate from the US, or Puerto Rico. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. We also highlighted some reasons you might want to cancel your Straight Talk services. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? I had a fraudulent charge on my credit card account from Match.com. He hung up. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. Text 611611 to check your balance, get refills and much more. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). It goes against our guidelines to offer incentives for reviews. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Manage Account. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Their website claimed my transaction didn't go through even though my credit card was charged. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. There's no kind of help or communication to help at ALL. So I'm out money with no phone or service and thus far no solution offered. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. They also have a rewards program so you can earn points to get free monthly plans. WebStraight Talk is committed to providing our customers the best customer service. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. But they were so QUICK to take the money out of my account. They are terrible! Meanwhile, she said their is nothing wrong with my phone. Lets get it Straight. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Customer service is the worst, worst trained individuals on the planet. I am probably leaving them after over 10 years. So even if you wanted to keep your phone number it's impossible until THEY update their system. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Navigate to the Support tab and click on Contact Us. Some phones on specific plans have hotspot capabilities. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Make sure you check if your phone is compatible by texting "KYOP" to 611611. I am very upset that they would not honor the warranty that the phone was supposed to have. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. And this doesn't make any sense at all. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Please click on www.straighttalk.com/Coverage to view our Service Area Map. Listen: OBR Straight Talk Episode 8, We Suck Again! He said he was not allowed to transfer the call to anyone else. Be the first one to find this review helpful. SMH!!!! WebAt Straight Talk, customer service is extremely important to us. We though we'd save money with Straight Talk. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). TRACK USAGE: You may download a Data Usage app such as My Data Manager. I can't get pictures in my texts and they are no help after days of taking to them. Tell us what your question is about so we can direct you to the best team to help you. He just did want to do it. Great help!!! This special promotion only allows one additional line to be added at a time. This company is a total scam. I told all of them the error I got. Copyright 2022 Consumers Unified LLC. You can keep your Straight Talk phone number after canceling their service. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. INSTALL NOW>>. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. on 2/28 at 3:05PM Advertisers above have met our WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. The latest complaint No mobile service was resolved on Jan 16, 2023. Or who knows as it was not freely shared. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. How Do I Check If There's Straight Talk Coverage in My Area? Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. International long distance service is available to select destinations only, which are subject to change at any time. Why Can't I Talk To A Real Person. Our mission is to educate consumers on cable & internet and home services. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Hiding negative complaints is only a Band-Aid. They lease service from AT&T, Verizon, T-Mobile or Sprint. I will be taking the phone back. I laughed as I am expected to have two phones when I am dealing with the issues. Subject to our Reasonable Use Policy and Terms of Service. Your Privacy Choices. They are NEVER helpful and could care less about what you need done. Once the app and email has been set up, an icon will appear on the applications menu. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. To use this option, simply visit the Straight Talk official website. And yes, you also have the option to transfer the phone number to a different carrier. Do not work with this company. WebClick on the option See Balance/Service Date. Still hasn't. Get rewarded with Free Service at Straight Talk Rewards. I had straight talk for years. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. Even when they trouble shoot my son's phone he still can't do anything. How those businesses take care of those complaints is what separates good businesses from the rest. r/StraightTalk 2 yr. ago. I was forced to accept the free Verizon sim. Would not make an exception,to a hotel reservation I made thru Priceline. Additional terms and conditions apply. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. I have purchased my plans by the year for long time as well. At Straight Talk, you can buy phones compatible with AT&T's LTE network. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Original review: Feb. 1, 2023. Use the charger that came with your phone to avoid battery damage. Yesterday one of our phones just stopped working (wouldn't turn on). Click below for our Contact Information and hours of operation! > Print Monthly Statement. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. ^FT I have never talked to a worse customer service line nor have I ever delt with a worst company. Estimated amount consumers saved since 1997: $15,590,010,907. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. You will need to perform a separate checkout for the items in your cart. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. In short, the two companies are not related. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Click below for our Contact Information and hours of operation! After installing it in my phone it said SOS for the cell signal. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. WebStraight Talk, Inc. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. I bought a sim and plan from them at Walmart for $35. Here you will find answers to our most frequently asked questions! Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. I will never use Straight Talk again. Terms & conditions, Privacy Central It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We value your privacy. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted.
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